Quick Guide to Interaction Styles and Working Remotely:
Strategies for Leading and Working in Virtual Teams 2.0

by Susan K. Gerke and Linda V. Berens
Format: Booklet (Saddlestitch)
Pages: 38
ISBN: 9780984422012
Publish Date: Feb 1, 2010
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Susan Gerke and Linda Berens have brought a remarkable new product to assist the ever-growing need to manage remote working environments.

The Quick Guide to Interaction Styles and Working Remotely 2.0 helps people in organizations work together more effectively when they aren’t located in the same office. Whether you are a leader trying to measure the performance of remote workers or a team member trying to figure out how to get teammates to help you complete a project, this quick guide is full of tips and approaches for working remotely.

Successful remote leaders and workers have learned that building relationships and understanding the styles of those they work with are keys to working remotely. This booklet can be used to help you understand others better and then use that understanding to build good working relationships, effectively empower people, set clear objectives, and give useful feedback and evaluations in a way that is useful for others. The Quick Guide to Interaction Styles and Working Remotely 2.0 edition includes new content, tools, and tips for telecommuting and working from home.


"In a brilliantly simple and straightforward way, Susan and Linda give us the secrets of work together remotely. They answer an obvious but often ignored question for today's workforce. 'How in the world do we work together if we never (or almost never) get to see each other.' Bravo and thank you. A must for any remote team manager."
--Beverly Kaye
Founder, CEO, Career Systems International
Author, Up Is Not the Only Way: A Guide to Developing Workforce Talent

"Thank you for an insightful consolidation of ideas on one of the industries significant challenges of this decades. You have begun to bring focus to a topic that affects us all as we continue to strive to make our new workforce more effective."
--Richard K. Warren
IBM VP & Senior Location Executive, International Business Machines

"This book will quickly help any business leader more effectively manage people in today's dynamic virtual work environment. Finally we have a simple guide to help us understand how to adapt our behaviors to get the most out of people and truly unlock the power of virtual work teams."
--Randy Mysliviec
President, Telecom Solutions Group, Convergys

"A deeply insightful look at the challenges of working remotely, and a powerful practical tool for improving productivity of remote workgroups!"
--Brian Robertson
President & CEO, Ternary Software, Inc.

"Communication and trust was rapidly decling and our remote management team was becoming ineffective. The information in this quick guide helped us understand why we were struggling to work as a virtual team. It helped us understand how to improve communication and rebuild trust. It is a valuable tool for anyone who leads or works in a virtual team."
--Richard Kam
President, Lascaux, LLC

"I read this smart resource on a short flight between locations in my remote world. In my next cell-phone discussions with distant colleagues, I was already adopting my interaction styles in effective ways. I can't think of a higher compliment I could offer to the authors!"
--David Hutchens
Author, Outlearning the Wolves: Surviving and Thriving in a Learning Organization

"This book could not have come at a better time. Managers at all levels would benefit greatly from these down-to-earth observations, tools, and techniques unique in addressing relationships, style, performance, and results with others who work remotely."
--Karen L. Hendricks
Trustee, Board of Directors, The Ohio State University

Table of Contents    

Working Remotely 1

Interaction Styles 5

Building Relationships 13

Empowering 19

Measuring Performance 23

Action Plans 29

Tools and Tips 32

References 36

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